The Support and Information Helpline is a 1300 number available 9am – 5pm (AEST) for the cost of a local call. It is a direct telephone and email connection for women and their partners, family and friends to the support team at Ovarian Cancer Australia and it is a source of support, onward referral, information and connection.
If you or someone you love has been diagnosed with ovarian cancer, you can contact us on our helpline 1300 660 334 and speak to one of our Support Program Coordinators who can assess your situation and suggest which programs and/or services might be suitable to your individual needs.
It is also a means for the general public who have concerns about symptoms or testing to have these explained.
Or do you prefer to write to us?
Email us and we will respond to your request as soon as possible.
Speak to a member of our specialist support team in your own language…
Do you have questions about Ovarian Cancer and want to speak with an Ovarian Cancer Australia support team member? Do you speak a language other than English? You can talk to a member of our specialist support team with the help of an interpreter for the cost of a local call (except from mobiles).
Simply follow these steps:
- Call 13 14 50, Monday to Friday 9.30 am – 4.30 pm.
- Say the language you need.
- Wait on the line for an interpreter (may take up to 3 minutes).
- Ask the interpreter to contact Ovarian Cancer Australia 1300 660 334
- Talk with a support worker with the help of an interpreter.
This free confidential service is for anyone wanting information on Ovarian Cancer, including family members, carers and friends.
Please note that Ovarian Cancer Australia is a not-for-profit organisation therefore:
- Discuss the main signs and symptoms of ovarian cancer and provide recommendations of what to discuss with your GP
- Share with you the suite of OCA coordinated support programs and services for consideration including our Resilience Kit for newly diagnosed women, face-face-support groups in Victoria and Western Australia and the national tele-support group
- Provide non-medical referrals to the support programs and services offered by other cancer support organisations in your respective State
- Provide information on where to seek support of a financial, emotional or psychological nature
- Be that person who will listen and allow you to work through the various challenges as they arise.
We are unable to:
- Provide an ovarian cancer diagnosis or suggest a particular treatment plan in isolation or direct contradiction to the recommendations suggested by your specialist
- Issue medical referrals or be seen to favour a particular oncology specialist over another
- Endorse products and/or services that require membership, come at a cost or require significant personal investment with potentially serious implications (ie alternative therapies, genetic testing)
- Provide direct financial assistance